Privacy policy
Last updated: October 21, 2026
DeepSire ("we", "us", or "our") operates the online store and website at www.deepsire.store (the "Services"). DeepSire is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy explains what personal information we collect when you visit, use, or make a purchase from our store, how we use and disclose it, and the choices and rights you have. By using or accessing our store, you agree to the practices described below.
【Who we are】
DeepSire
Address: Unit 1406B, 14/F, The Belgian Bank Building, 721-725 Nathan Road, Mong Kok, Hong Kong
Email: deepsirehk@gmail.com
Phone: +852 9025 1472
【Information we collect】
When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you. We may collect the following categories of information: · Order Information: When you make or attempt to make a purchase, we collect your name, billing and shipping addresses, email address, phone number, and order details. Payment card details are processed directly by our secure payment providers and are never stored on our servers. · Device and Usage Information: When you browse the store, we automatically collect technical information about your device, browser, IP address, time zone, and how you interact with the site, including through cookies and similar tracking technologies. · Communications: If you contact us for support or inquiries, we keep the content of your messages and our replies so we can help you and improve our service.
【How we use your information】
Depending on how you interact with us, we use your personal information for the following purposes: · To process, fulfil, and deliver your orders, including sending confirmations, invoices, and tracking updates; · To communicate with you about your order, inquiries, or support requests; · To screen orders for potential risk or fraud; · To operate, secure, maintain, and improve our store and products; · With your consent, to send you product news, updates, and promotional offers, which you can unsubscribe from at any time.
【Sharing your information】
We share your information only with trusted service providers needed to run this store: Shopify (our commerce platform), payment processors, and delivery carriers. We may also disclose information where required by law, to protect our legal rights, or in connection with business transactions. We do not sell your personal information.
【Cookies】
We use cookies that are necessary for the store to function (cart, checkout, security), and, where permitted, analytics and advertising cookies that help us understand how visitors use the store. You can control cookies through your browser settings; please note that disabling necessary cookies may affect checkout.
【Relationship with Shopify】
The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may also use enhanced features that incorporate data from your interactions across merchants. To learn more or exercise rights regarding Shopify's data processing, you can visit the Shopify Privacy Policy at https://privacy.shopify.com/.
【Data retention】
We keep order and personal information for as long as needed to fulfil your order, provide support, and meet legal, accounting, and tax obligations. You may ask us to delete your personal information as described below.
【Your rights】
Depending on where you live, you may have the right to access, correct, transfer, or delete your personal information, and to object to or restrict certain processing. You may also have the right to opt out of targeted advertising. To exercise any of these rights, contact us at deepsirehk@gmail.com. We respond to verified requests within a reasonable timeframe.
【Age restriction】
Some products in this store are intended for adults. By placing an order, you confirm that you meet the legal age requirements in your jurisdiction for the products you purchase.
【Changes to this policy】
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its revision date.
【Contact us】
Questions about this policy or our privacy practices: deepsirehk@gmail.com.