Contact

Ask us about the digital-life service, Living Legacy or a related product. Tell us what you would like to explore and we can help clarify the next step.

A short note is enough to begin. Please do not include private family stories, identity documents or payment details.

We reply within 1-2 business days

Email: deepsirehk@gmail.com
Phone: +852 9025 1472
Address: DeepSire, Unit 1406B, 14/F, The Belgian Bank Building, 721-725 Nathan Road, Mong Kok, Hong Kong

For order questions, please include your order number. For returns, you do not need to send anything back before writing to us — we will email you the return instructions. Use the form below for anything else, and we will route it to the right team.

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A few quick answers.

Can I explore the service before choosing a plan?

Use the form to tell us what you would like to explore. Confirm the available features and next steps with our team before choosing a service.

What should I include?

Choose a subject and add a short question. Please do not include private family stories, identity documents or payment details.