Privacy Policy
Last updated: October 21, 2026
DeepSire ("we", "us", "our") operates the online store at www.deepsire.store. This Privacy Policy explains what personal information we collect when you visit or make a purchase from our store, how we use it, and the choices you have. By using this store, you agree to the practices described below.
Who we are
DeepSire
Unit 1406B, 14/F, The Belgian Bank Building, 721-725 Nathan Road, Mong Kok, Hong Kong
Email: deepsirehk@gmail.com
Phone: +852 9025 1472
Information we collect
Order information. When you make or attempt to make a purchase, we collect your name, billing and shipping address, email address, phone number, and order details. Payment card details are processed directly by our payment providers and are not stored on our servers.
Device and usage information. When you browse the store, we automatically collect information about your device, browser, IP address, time zone, and how you interact with the site, including through cookies and similar technologies.
Communications. If you contact us for support, we keep the content of your messages so we can help you and improve our service.
How we use your information
- To process, fulfil and deliver your orders, including sending confirmations, invoices and tracking updates;
- To communicate with you about your order or enquiry;
- To screen orders for potential risk or fraud;
- To operate, secure and improve our store and products;
- With your consent, to send you product news and offers, which you can unsubscribe from at any time.
Sharing your information
We share your information only with the service providers needed to run this store: Shopify (our commerce platform), payment processors, and delivery carriers. We may also disclose information where required by law or to protect our rights. We do not sell your personal information.
Cookies
We use cookies that are necessary for the store to function (cart, checkout, security), and, where permitted, analytics and advertising cookies that help us understand how visitors use the store. You can control cookies through your browser settings; disabling necessary cookies may affect checkout.
Data retention
We keep order information for as long as needed to fulfil your order, provide support, and meet legal, accounting and tax obligations. You may ask us to delete your personal information as described below.
Your rights
Depending on where you live, you may have the right to access, correct, transfer or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at deepsirehk@gmail.com. We respond to verified requests within a reasonable timeframe.
Age restriction
Some products in this store are intended for adults. By placing an order you confirm that you meet the legal age requirements in your jurisdiction for the products you purchase.
Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be posted on this page with its revision date.
Contact us
Questions about this policy: deepsirehk@gmail.com.